Privacy Policy

Last updated: July 29, 2026

This Privacy Policy describes how Cities Hemp (“Cities,” “we,” “us,” or “our”) collects, uses, stores, and discloses personal information when you visit shopcitieshemp.com, make a purchase, create an account, contact us, or otherwise use our website and related services collectively referred to as the “Services.”

By accessing or using the Services, you acknowledge the practices described in this Privacy Policy. Please do not use the Services if you do not agree with this Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, Services, or legal obligations. When we update this Policy, we will revise the “Last updated” date shown above and take any other steps required by applicable law.

Personal Information We Collect

The personal information we collect depends on how you interact with the Services.

Information You Provide Directly

Information you provide to us may include:

Your name, email address, telephone number, billing address, and shipping address.
Order details, products purchased, transaction history, and payment confirmation.
Account information, including login credentials and account preferences.
Age-verification or eligibility information where required.
Communications you send to customer support.
Reviews, survey responses, promotion entries, and other content you voluntarily submit.
Marketing and communication preferences.

Payment-card information is generally processed directly by our payment-service providers. Cities does not ordinarily receive or store complete payment-card numbers.

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect certain information, including:

Internet Protocol address.
Browser and device information.
Operating system.
Network and approximate location information.
Pages viewed, links selected, referring URLs, and browsing activity.
Shopping-cart and checkout activity.
Cookie identifiers and similar technical information.
Information about how you interact with emails, advertisements, and the Services.

We may collect this information through cookies, pixels, web beacons, software development kits, local storage, and similar technologies.

Information Obtained from Third Parties

We may receive personal information from third parties that assist us in operating the Services, including:

Shopify and other ecommerce-platform providers.
Payment processors.
Fraud-prevention and identity-verification providers.
Shipping and fulfillment providers.
Analytics and advertising providers.
Customer-service and email providers.
Social-media platforms when you interact with our accounts or integrations.
Business partners and other service providers.

Information received from third parties will be handled in accordance with this Privacy Policy and applicable law.

How We Use Personal Information

We may use personal information to:

Process payments and fulfill orders.
Confirm purchases and provide order and shipping updates.
Create and administer customer accounts.
Verify age, eligibility, identity, or transaction information where appropriate.
Provide customer service and respond to inquiries.
Handle returns, refunds, exchanges, and order problems.
Detect, investigate, and prevent fraud, abuse, security incidents, and illegal activity.
Enforce our Terms of Service and other policies.
Improve our Site, products, advertising, customer experience, and Services.
Analyze Site usage and business performance.
Send marketing communications when permitted by law.
Personalize content, promotions, and advertising.
Comply with subpoenas, court orders, regulatory requests, and other legal obligations.
Establish, exercise, or defend legal claims.
Protect Cities, our customers, our service providers, and other parties.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, maintain shopping-cart functionality, analyze traffic, prevent fraud, and support advertising.

You may be able to control cookies through your browser or device settings. Blocking certain cookies may cause parts of the Site to operate incorrectly or become unavailable.

Shopify also uses cookies and related technologies in connection with its ecommerce services. Additional information about Shopify’s use of cookies is available through Shopify’s published privacy and cookie materials.

Where required, we will provide controls that allow you to manage nonessential cookies or targeted-advertising preferences.

How We Disclose Personal Information

We may disclose personal information:

To Shopify and other providers that host or support the Site.
To payment processors and fraud-prevention providers.
To shipping, fulfillment, and logistics providers.
To analytics, technology, customer-service, and cloud-storage providers.
To advertising and marketing partners, subject to applicable law and available privacy choices.
To professional advisers, including attorneys, accountants, insurers, and auditors.
To law-enforcement agencies, courts, regulators, or government authorities when required or permitted by law.
In connection with a merger, financing, reorganization, sale, acquisition, bankruptcy, or transfer of all or part of our business.
At your direction or with your consent.
When reasonably necessary to protect the rights, property, security, and safety of Cities or others.

We do not use sensitive personal information to infer characteristics about individuals.

Depending on the technologies enabled on the Site, certain disclosures for targeted advertising may be considered “sharing,” “selling,” or targeted advertising under some state privacy laws, even when no money is exchanged. Where required, we provide applicable opt-out rights.

Advertising and Analytics

We may work with analytics and advertising partners that use cookies and similar technologies to measure Site activity, understand customer interests, and provide or measure advertisements.

Depending on your location, you may have the right to opt out of targeted advertising or certain disclosures of personal information. Available privacy controls may appear on the Site or may be requested by contacting us.

Where supported, we may process a recognized Global Privacy Control signal as a request to opt out of applicable sharing or targeted advertising for the browser or device sending the signal.

Data Retention

We retain personal information for as long as reasonably necessary to:

Provide the Services.
Maintain business and transaction records.
Complete orders and administer accounts.
Meet tax, accounting, legal, regulatory, and compliance obligations.
Resolve disputes.
Enforce agreements.
Prevent fraud and security incidents.

Retention periods vary based on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information. However, no storage system, website, or transmission method is completely secure, and we cannot guarantee absolute security.

Do not send sensitive or confidential information through unsecured communication channels.

Children’s Privacy and Age Restrictions

The Services and products offered through the Site are intended only for adults who are at least 21 years old or who otherwise meet the minimum legal purchasing age applicable in their jurisdiction.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can review and, where appropriate, delete the information.

Your Privacy Rights

Depending on where you reside, you may have the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of personal information.
Request a portable copy of certain personal information.
Opt out of targeted advertising, sales, or certain sharing of personal information.
Limit certain uses of sensitive personal information.
Withdraw consent where processing is based on consent.
Appeal a decision concerning a privacy request.
Receive equal service without unlawful discrimination for exercising a privacy right.

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, email countryjunction@live.com. We may request information reasonably necessary to confirm your identity and process the request. Authorized agents may submit requests where permitted by law, subject to verification of their authority.

Marketing Communications

You may unsubscribe from promotional email communications by using the unsubscribe link contained in an email or by contacting us.

Even after you unsubscribe from marketing messages, we may continue sending non-promotional communications concerning orders, accounts, policy changes, recalls, security, or customer-service matters.

Third-Party Websites

The Site may contain links to websites and services operated by third parties. Cities does not control and is not responsible for the privacy, content, security, or practices of third-party websites. Review their policies before providing personal information.

International Data Processing

Our service providers may process or store information in locations outside the state, province, or country where you live. Where required, we use legally recognized safeguards for cross-border data transfers.

Contact Us

Questions, requests, or complaints regarding this Privacy Policy may be sent to:

Cities Hemp
Email: countryjunction@live.com

Product Disclaimer

Statements concerning products sold through the Site have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

FDA retains authority over cannabis-derived products, and companies should not rely on the federal hemp definition as permission to make unapproved medical or therapeutic claims.